Changelog

New

• Added Event Ticket Types. Sell several ticket tiers for a single event, such as Early Bird, Regular, and VIP, each with its own price and capacity.
• Added Event E-Tickets. Every event registration gets a QR-coded ticket, and attendees can be checked in at the door from a new admin scanner page.

Improvements

• Completed chats can now be archived or deleted from the “Your Conversations” list, with Active and Archived tabs to keep finished threads out of the way.

New

• Introduces Events. You can now host workshops, webinars, and other gatherings with capacity limits.

Improvements

• The LatePoint item in the WordPress admin sidebar now opens a quick access menu for the main LatePoint screens.
• The Payments screen now shows each agent only the transactions of their own customers, matching how the Orders screen is scoped.

Fixes

• Fixed an issue where reminders and automations were never scheduled for bookings that start at exactly 12:00 am.
• Fixed a fatal error on the admin Calendar in time zones where daylight saving time starts at midnight.

New

• Added cancellation and reschedule reasons for staff in the admin order panel. Reasons are saved per booking and available in activity logs and notifications.
• Added Location as a workflow trigger condition for current and previous booking locations.

Fixes

• Fixed front-end assets generating 404 errors due to missing source map files.
• Fixed Multiple Selectable Options values being lost on form submission and missing from notification and Google Calendar templates.
• Fixed license activation being copied to cloned sites. Licenses are now tied to the activated domain and periodically revalidated.
• White Label: Fixed the “Invalid plugin slug.” error on the WordPress Plugins page when using a custom brand name.

New

• Added the {{customer_admin_notes}} template variable for use in notifications and calendar sync.
• Added the service and end time of a booking to webhook payloads, allowing both to be mapped in automation workflows.
• Service categories can now be used as workflow trigger conditions, allowing a rule to apply to an entire category instead of listing every service in it.

Improvements

• The Customer Dashboard and Customer Login pages now always load their scripts and styles, even when front-end assets are restricted to selected pages.

Fixes

• Fixed an issue where two customers checking out at the same time could book the same slot. A checkout in progress now holds the slot briefly.
• Fixed an issue where a schedule ending at 12:00 am produced no available time slots, making it impossible to set a full 24-hour day.
• Fixed an issue where the Orders CSV export showed 0.00 in the Amount column for every order.
• Fixed an issue where the delete confirmation on non-English sites asked users to type the English word “delete” instead of the translated version. This affects services, locations, agents, and appointments.
• Fixed an issue where “Add another item” failed when “Reset Presets When Adding New Item” was enabled and the booking button had a preselected service.
• Fixed an issue where the availability tools in the MCP/Abilities integration returned incorrect results.
• Fixed an issue where Razorpay reported that the selected payment method was unavailable even though the payment had gone through.

Fixed:

• The Zoom User dropdown now shows all active users, preventing mapping issues for users beyond the first 30.

Fixed:

• Fixed Outlook Calendar failing to connect on sites behind Cloudflare or other security firewalls that block requests to WordPress admin URLs.

Fixed:

• Fixed Google Calendar failing to connect on sites behind Cloudflare or other security firewalls that block requests to WordPress admin URLs.

New

• Added White Label admin brand colour support, allowing you to replace the LatePoint admin brand colour throughout the admin area.
• Added coupon management abilities, allowing AI assistants and automation platforms to create, update, view, and list coupons.

Fixes

• Fixed an issue where going back in the booking form could keep the originally selected agent or time slot in the finalized booking.

Security

• Addressed security bugs. Props to WordFence for reporting it.

New

• Introduces the PayPal v6 payment gateway integration.

Improvements

• Added an extra confirmation step when deleting services to help prevent accidental deletions. This is especially important because deleting a service also removes its associated appointments.

Fixes

• Fixed delayed workflow actions running immediately in some case instead of waiting for the configured delay.
• Fixed an issue where Google Calendar events were not removed when bookings were deleted from an order in the admin area.
• Fixed cramped Qty: X on Service edit -> Assets cards; now right-aligned, muted, on the same row as the name

New

• Added MCP server support with the /wp-json/latepoint/v1/mcp endpoint, AI client integration (such as Claude), and a settings panel for easy setup. Requires WordPress 6.9+ and the MCP Adapter plugin.
• Added support for the {year} token in invoice number prefixes, automatically inserting the invoice creation year.

Improvements

• Added the latepoint_should_load_front_scripts filter for conditional frontend asset loading.

Fixes

• Invoice numbers are now generated and locked at the time of creation to ensure consistency.

Security

• Addressed security bugs. Props to Artus for reporting it.

Fixes

• Fixed a “You have to select an agent” error that occurred when choosing “Any agent.”

Security

• Addressed security bugs. Props to Khoa and WordFence for reporting it.

Fixes

• Fixed an inconsistent slots availability in the dashboard calendar view despite being unavailable in availability and booking interfaces.

New

• Added maximum bookings per day feature support for an upcoming premium release, allowing you to set limits on the number of bookings a customer can make per day.
• Added cancellation and reschedule reason feature feature support for an upcoming premium release, allowing you to require customers to provide a reason when cancelling or rescheduling an appointment.

Improvements

• Added an extra confirmation step when deleting services to help prevent accidental deletions. This is especially important because deleting a service also removes its associated appointments.

Fixes

• Fixed revenue statistics and analytics displaying pre-discount amounts when coupons were applied. Dashboard revenue widgets and reports now correctly reflect the discounted total paid by customers.
• Fixed the Admin Notes customer field, not being saved when edited by agents or users with custom LatePoint roles.
• Fixed service extras quantity inputs not updating the cart total when values were typed manually on desktop or mobile devices.
• Fixed the Confirmation step showing a Create Account prompt to customers who were already logged in. Logged-in customers now see an Open My Cabinet link instead.
• Fixed a loading spinner issue in the Price Breakdown and Balance & Payments panels when changing the selected service while creating an order in the admin area. remain available consistently.

Security

• Addressed security bugs. Props to WordFence for reporting it.
• Addressed security bugs. Props to Patchstack for reporting it.

New

• Added a feature to pre-fill customer fields from URL parameters when enabled. Supported standard fields (first name, last name, email, phone, notes) and custom fields are automatically populated from matching query parameters in the booking page URL (e.g., /book?first_name=John&[email protected]).
• Added an option Display Price section (minimum and maximum price fields) to bundles for showing a custom price to customers without affecting the actual charge amount.

Improvements

• Added a delete confirmation modal for agents and locations.

Fixes

• Fixed deprecation warnings for all LatePoint Gutenberg blocks (Booking Button, Booking Form, Calendar, Customer Dashboard, Customer Login, and List of Resources).

Security

• Strengthened nonce validation. Props to Meher Sudhakar Abbireddi for reporting it.
• Strengthened the visibility filter that only ran on the display layer. Props to WordFence for reporting it.

New

• Added Service Display Mode to booking forms and buttons, allowing you to show all services and bundles, only individual services, or only bundled services. Available for shortcodes, Gutenberg blocks, Elementor widgets, and Bricks widgets.
• Added White Label settings, allowing you to customize the LatePoint brand name, logo, and plugin details displayed in the admin area. You can also hide the White Label menu item from the admin sidebar.
• Added Base Fee support for Group Bookings. You can now charge a one-time fee per booking in addition to per-participant pricing, making it easier to create flexible pricing structures for group services.

New

• Added a clear “No Availability” message when a selected service or agent has no bookable dates, making it easier to understand why no dates are available.
• Added new options to control which services are displayed during the booking process. You can now choose to show all services, only individual services, or only bundles in booking forms and widgets.
• Added White Label support for upcoming premium release, allowing you to replace LatePoint branding throughout the admin area with your own brand identity.

Improvements

• Added an extra confirmation step when deleting services to help prevent accidental deletions. This is especially important because deleting a service also removes its associated appointments.

Fixes

• Fixed inconsistent invoice payment information. Invoice pages now show the correct remaining balance as Amount Due, and fully paid invoices are clearly marked as Paid.
• Fixed an issue where cancelled Mollie or PayPal payments could cause duplicate items to appear in the booking cart when resuming a booking.
• Fixed an issue where time slots already reserved in the cart could still appear available when booking across different calendar months, preventing accidental duplicate bookings.
• Fixed an issue where bulk actions could disappear from the Appointments list after filtering, sorting, or navigating between pages. Bulk actions now remain available consistently.

Security

• Addressed security bugs. Props to WordFence for reporting it.

New

• Added a new workflow condition “Order Item Counts” for the Booking Created and Order Created triggers. This allows a workflow to fire (or be skipped) based on number of bookings created in the same order.
• Added bulk delete option to the Appointments list along with a confirmation prompt to prevent accidental deletions.
• Added translations for Portuguese (Brazil), Polish, Dutch, Chinese (Simplified), Turkish, Indonesian, Japanese, Arabic, Swedish, Vietnamese, Hebrew, Thai, Greek, and Czech

Improvements

• Updated the existing translations with corrections and added new translations for the new strings.

Fixes

• Missing text domains on some strings that prevented them from being translatable.
• Strengthened the nonce validation. Props to Wordfence.

New

• Added a search box and alphabetical sorting to the customer field on the Coupons form when there are more than five customers.
• Added translations for Portuguese (Brazil), Polish, Dutch, Chinese (Simplified), Turkish, Indonesian, Japanese, Arabic, Swedish, Vietnamese, Hebrew, Thai, Greek, and Czech.

Improvements

• Updated the existing translations with corrections and added new translations for the new strings.

Fixes

• An admin/agent-only customer custom field was being cleared when a customer made a booking. The value now remains as set by the admin.

Fixed:

• “Must supply amount_money” errors and related PHP critical errors
• Resolved a conflict with WooCommerce Square plugin

New

• Added searchable dropdown UI for template selection with click-to-open panel and live search filtering.

Improvement:

• Now fetches all approved WhatsApp templates instead of only the first 25
• Cached full template list for 15 minutes to reduce redundant API calls and improve performance

New

• Introduces the RazorPay payment gateway integration.

Improvements

• Added a new “Create invoices for free bookings” toggle under Settings -> Invoices, allowing admins to optionally generate invoices for free bookings.
• Updated all LatePoint Gutenberg blocks (Booking Button, Booking Form, Calendar, Customer Dashboard, Customer Login, and List of Resources) to Block API version 3.
• Removed source map from CSS and JS to reduce output size.

Fixes

• Fixed Gutenberg block preview rendering inside the WordPress iframe editor, preventing blank booking form and calendar previews in responsive/device preview modes.

Improvements

• Added support for custom .ics calendar attachment filenames in workflow email notifications, including smart variables such as {{service_name}} and {{booking_id}} for more personalized calendar invites.
• Added new MCP settings in General -> MCP to enable and manage Abilities support.

Security Fixes

• Addressed security bugs. Props to WordFence for reporting it.

New

• Added shared meeting mode support for group bookings across Zoom, Google Meet, and Outlook Teams. When shared mode is enabled for a service, all bookings in the same slot reuse a single meeting link instead of creating separate ones.

New

• Added no-show restrictions for repeat offenders, optionally block future bookings or require upfront payment.
• Added “Meeting Link Mode” setting for group bookings. Configure per service whether all attendees share a single meeting link or receive individual links (Separate / Shared). Visible only when supported meeting providers (e.g., Google Meet, Zoom) are enabled.
• Added “Enable Invoices” toggle in general settings. This introduces foundational support for premium versions and allows admins to disable invoice functionality when using external invoicing tools or when invoices are not needed.
• Added drag-and-drop column reordering to the Appointments table. Users can customize column order via the Table Settings panel, with preferences saved across sessions.

Improvements

• Improved browser autofill support by adding proper autocomplete attributes to all customer-facing forms, resolving PCI compliance warnings.

Fixes

• Fixed a crash on the dashboard and month calendar when an agent has no work schedule, preventing DivisionByZero errors.
• Resolved a WordPress 6.7+ notice related to delayed textdomain loading.
• Fixed a 500 error during password reset requests when customer lookup returned invalid data.

New

• Added Assets (Shared Resources) feature to automatically limit booking availability when assets reach capacity.
• Added minimum order subtotal condition for coupons to restrict discounts to orders that meet a minimum subtotal.

Fixes

• Resolved an issue where scheduled jobs more than a month away displayed incorrect remaining time.

Security Fixes

• Addressed security bugs. Props to WordFence for reporting it.

New

• Calendar URL now remembers your view, date, and filter selections, refresh the page and everything stays in place.

Improvements

• Dates on Orders and Payments pages now use the same readable format as the rest of the plugin

Fixes

• Services set to “Visible to admins and agents only” no longer appear on the booking form for customers
• Coupon discounts now display correctly when the thousand separator is set to a space
• Calendar day view popup is now wider so filter dropdowns aren’t cut off
• Coupon discount no longer corrupts the value when saving an order with the decimal separator set to comma
• Fixed missing close button on the calendar day view popup
• Fixed a fatal error on the customer dashboard when a purchased bundle has been deleted
• Fixed 400 error when syncing a contact that already exists in the MailChimp audience

New

• Added location specific agent schedule. User can set different schedule, custom days, holidays for each location.

Improvements

• Added foundational support for upcoming pro features related to location based agent schedules.
• Added Free and Pro plugins version dependency check to avoid compatibility issues.

Fixes

• Fixed SMS OTP not being sent when verifying existing customers by phone due to incorrect delivery method.
• Fixed OTP verification box showing incorrect label — now displays “Verify your phone number” when SMS OTP is enabled.

Security Fixes

• Strengthen plugin security and harden against potential vulnerabilities.

Fixes

• Calendar month names displaying duplicated characters (e.g., “Marss”, “Aprilil”) when both short and full month names are translated to the same value via Loco Translate.
• An issue where custom customer field values were cleared after OTP email verification, requiring customers to re-enter their information.
• The History link on the coupon edit screen not responding when clicked. Clicking History now opens a panel showing the coupon’s activity log.
• Cloudflare Turnstile incorrect key conflicts causing the booking form to disappear at the verify step. Now shows an inline error message and validates that both Site Key and Secret Key are provided when enabling Turnstile.

Improvements

• Added “Remove all data on plugin deletion” toggle under Settings > General > Danger Zone > Plugin Deletion to permanently delete all LatePoint data when the plugin is removed. (see how)

Security Fixes

• Strengthen plugin security and harden against potential vulnerabilities.

Fixes

• Resolved the forgot-password form persisting when switching back to the New Customer tab in the Booking Form.

Initial Release

• Agents can one-way sync events from Apple Calendar and bookings from LatePoint.

Fixes

• Fixed false positive SQL keyword detection during database restore for column names containing keywords (e.g., “selection_image_id”) during template import through the Starter Templates.

Security Fixes

• Addressed security bugs. Props to WordFence for reporting it.

Fixes

• Fixed admin notes field not saving properly for admin users when creating or updating customers/orders.

Initial Release

• Agents can two-way sync events from Outlook Calendar and bookings from LatePoint, and create video meetings.

Security Fixes

• Addressed security bugs. Props to WordFence for reporting it.

Security Fixes

• Addressed security bugs. Props to WordFence for reporting it.

Improvements

• WordPress 6.9 compatibility.

Fixes

• Fixes for customer login shortcode issues + OTP via SMS

Improvements

• Compact side menu

Fixes

• Fixes for customer authentication

Fixes

• Improvements to monthly calendar
• Improvements to responsive designs of calendars
• Various fixes for payment related features

Fixes

• Fixed issue with stripe connect when customer authentication is disabled in LatePoint settings

Improvements

• New gorgeous admin interface

• Customers can login using their phone number instead of email
• Import customers via CSV
• Ability for customers login with one-time code via SMS or email
• Support for short urls in SMS
• You can now disable email as a required field
• Guest booking, ability for customers to make a booking without creating an account
• Improvements to how social login buttons look
• Ability to attach files in emails through workflows
• Ability to attach an .isc calendar file for an appointment in workflows
• Added link to customer information edit on summary panel
• Out of the box support for multiple languages (French, German, Spanish, Italian, Russian)

Fixes

• Various bug fixes and visual improvements

Improvements

• Spam protection with cloudflare turnstile

• Ability to enable customer ip address tracking to prevent spam
• Ability to duplicate services/agents/locations
• Set earliest/latest possible booking times on service level
• Force wordpress timezone on customers

Fixes

• Various bug fixes and visual improvements

Improvements

• Introducing “Instant Booking Pages”

• Stats for coupon usage

• Customers can now see their “Receipts” and all “Payments” they made for an order/booking from their cabinet. When they open “Order Summary”, they now see a link to their payments (if they have made any)

Fixes

• Added classic calendar design as an option
• Added “action by” field to activity info
• Fixes for webhooks for payments
• Ability to disable service categories count on a booking form
• Upcoming bookings now respects statuses that set to be displayed on the calendar
• Security improvements

Fixes

• Fixes issues with mariaDB database, when bookings are created without cart items.
• Fixes auto search, if disabled now it won’t start searching for available date

Fixes

• Fix timeslot availability issue when earliest or latest restriction is set

Improvements

• Added ability to select available intervals for recurrence
• Added a notice to let customer know that some recurring slots are not available
• Improvement to availability preview in admin, default to 60 days now and month heading is sticky

Fixes

• Fix translations
• If timezone picker is disabled it won’t be shown
• Hides recurring booking price if it’s zero
• Recurring bookings respect earliest/latest booking time restrictions
• Other fixes for recurring bookings

Improvements

• Support for Recurring Bookings
• Added ability to quickly block a time period of full day from a calendar
• Improved Date/Time picker design
• Improved TimeZone picker

Fixes

• Various bug fixes

Fixes

• Fix infinite loading bug on a datepicker step

Fixes

• Order payment status changes to fully paid or partially paid if invoice payment is processed
• Fix source URL field on orders/bookings
• fix error notice appearing on invoices list
• Payment related fixes