Apple Calendar Sync Setup

1. First step is to install and activate the Apple Calendar Add-on. You can find it on the “Add-ons” page in your LatePoint admin:

2. Enable it under Integrations -> Calendars:

3. Now follow the instructions and connect the agent with Apple calendar on the very bottom of “Edit Agent” page.

4. Once connected, you’ll be able to pick calendars it pulls and pushes events to and the box will change to green with a new link “Open Sync Manger”:

One way Sync

When you open the sync manager, you will see two tabs: Bookings in Latepoint and Apple Events. First tab shows bookings of the selected agent in your LatePoint database, you can sync either all of them (Sync all bookings to Apple link) or pick individually by clicking on a circular arrows icon next to each booking. Synced bookings will appear green.

Two way Sync

If you want two-way sync (Apple calendar will ping your server everytime there is a change on connected calendar) you will need to click “Enable Auto-Sync” button

Once two-way sync is enabled it will turn green, you can disable it anytime you want if you wish so.

Events on my Calendar

When you have events from your Apple Calendar synced to LatePoint database, they will appear in your LatePoint calendar with a distinct Apple logo with white box with blue border:

And on a timeline: