How to Fix “The selected payment method is not available. Please choose a valid payment method and try again.”

If you see the following error while trying to complete a booking:

“The selected payment method is not available. Please choose a valid payment method and try again.”

it means that no valid payment method is currently available for LatePoint to process the booking.

Why does this happen?

LatePoint requires one of the following to be enabled:

• At least one online payment gateway is configured and enabled (such as Stripe, PayPal, Square, etc.), or
• The Pay Later payment method is enabled.

If neither an online payment gateway nor Pay Later is enabled, LatePoint cannot process the booking and displays this error.

How to fix it

Option 1: Enable Pay Later

1. Go to LatePoint > Settings > Payments.
2. Enable the Pay Later payment method.
3. Save your changes.

Option 2: Configure an Online Payment Gateway

1. Go to LatePoint > Settings > Payments.
2. Configure and enable your preferred payment gateway (such as Stripe, PayPal, Square, etc.).
3. Save your changes.
4. Test the booking again.

After enabling either Pay Later or an online payment gateway:

1. Open your booking form.
2. Complete a test booking.
3. The booking should proceed without displaying the payment method error.